Using Self-Assessment to Grow an Experience-Driven Organization

PANELISTS: The Executive Team of Cariloop


Using Self-Assessment to Grow an Experience-Driven Organization

Consistent reflection and revision are key components to crafting great experiences for your customers, partners and employees. Being fiercely open with what isn’t working and why it’s not working is even more important than celebrating what is.

In this session, the Cariloop Executive Team provided a self-assessment of how well they feel Cariloop embodies the Four Strategic Principles of the XD Leadership Alliance. The panelists also shared examples of how they applied the principles, what worked, what didn’t, and why.


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About XD Leadership Alliance

The mission of the XD Leadership Alliance is to recognize and connect industry thought leaders in the fields of design, technology, research, product and marketing. As customer experience continues to be the top driver of digital transformation for organizations, experience-driven (XD) businesses are leading the way in increasing market share and delivering greater ROI. The new ideas and collaborative efforts of the XD Leadership Alliance are aimed at keeping us at the forefront of this vital economic initiative.

For more information and to get involved, visit the XD Leadership Alliance now at